Shipping policy

Shipping Policy

Thank you for shopping with Peachy Squeeze Co.! 🍑 We carefully pack each squishy to help ensure your order arrives safely.

Processing Time

Orders are typically processed within 2–5 business days, excluding weekends and holidays.

Processing time is separate from shipping/transit time. During new releases, sales, holidays, or periods of high order volume, processing may take slightly longer.

Shipping Rates & Delivery

Shipping rates and available delivery options are calculated and displayed at checkout.

Estimated delivery times shown at checkout are provided by the shipping carrier and are not guaranteed. Carrier delays due to weather, holidays, high shipping volume, or other circumstances outside our control may occur.

Tracking

Once your order has shipped, you will receive tracking information using the email address or phone number provided at checkout.

Please allow time for the carrier to scan and update your tracking information.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please double-check your:

  • Street address

  • Apartment or unit number

  • City, state, and ZIP code

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Peachy Squeeze Co. is not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is handled by the carrier.

If your tracking has not updated for an extended period or your package appears to be lost, please contact us so we can assist you with the appropriate next steps.

Refunds or replacements for lost packages will be determined after the carrier's tracking information and, when applicable, claim or investigation have been reviewed.

Packages Marked “Delivered”

If tracking shows your package as delivered but you cannot locate it, please:

  1. Check around your property, mailbox, parcel locker, or other secure delivery locations.

  2. Check with household members or neighbors.

  3. Contact the shipping carrier for additional delivery information.

Peachy Squeeze Co. is not responsible for packages that are stolen after confirmed delivery. However, please contact us and we will do our best to help you determine the appropriate next steps.

Returned Packages

If a package is returned to us because of an incorrect or incomplete address, failed delivery attempt, or other customer-related delivery issue, the customer may be responsible for additional shipping costs to have the order resent.

Original shipping charges are non-refundable.

Damaged Orders

If your order arrives damaged, please contact us within 3 days of delivery with your order number and clear photos of the product and shipping packaging.

Please refer to our Return & Refund Policy for additional information regarding damaged or defective products.

International Shipping

If international shipping is available at checkout, customers are responsible for any applicable customs duties, import taxes, or fees charged by their country.

International delivery times may vary due to customs processing and carrier delays.

Questions About Your Order

If you have questions about your shipment, please contact Peachy Squeeze Co. and include your order number so we can assist you as quickly as possible.

Thank you for supporting Peachy Squeeze Co. 🍑💕